Chaiwoo Lee, PhD, Research Scientist, MIT AgeLab; a2 Collective External Advisory Panel Member
About: Chaiwoo Lee is a Research Scientist at the MIT AgeLab, a research program dedicated to inventing new ideas and creatively translating technologies into practical solutions that improve the quality of life of older adults and those who care for them. She also teaches courses on human-centered design and interface design at Tufts University’s Human Factors Engineering program.
Chaiwoo’s research focuses on understanding acceptance and use of technologies across generations, and looks into people’s perceptions, attitudes and experiences with new devices and services. Across different application domains – including home technologies, vehicle automation, social robots and more – her research seeks to deeply understand user behaviors and decisions, to discuss issues around societal impacts, and to find implications for human-centered design of future products and services.
Through research projects and other professional services, Chaiwoo has worked with companies and organizations in a variety of industries including consumer electronics, financial services, healthcare, transportation services and automotive manufacturing, insurance and more. Her studies and perspectives have been presented in academic journals and conferences, as well as through popular outlets such as The Wall Street Journal, The Boston Globe and Bloomberg Businessweek.
Chaiwoo received her Ph.D. in Engineering Systems from MIT, and her M.S. and B.S. in Industrial Engineering from Seoul National University.
- LinkedIn: https://www.linkedin.com/in/chaiwoolee
- Google Scholar: https://scholar.google.com/citations?user=ZPsD_BIAAAAJ&hl=en